Outpatient

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Flowchart

As a general rule, Kyushu University Hospital accepts patients with referral letters from other medical institutes and appointments.

*For consultation at the Dental Department, it is preferable that you bring the referral letter prepared by your dentist (You can receive consultation even without a referral letter).

Patient referral system workflow (Medical Department)

For those who require follow-up checkups (rechecks and/ or detailed examinations needed) after health checkups (e.g. thorough medical checkups)

If it is determined that follow-up checkups (rechecks and/or detailed examinations needed) be necessary, depending on the results of your health check-up (e.g. a thorough medical checkup), we will accept these checkups at the dedicated number for follow-up checkups.

Dedicated number for follow-up checkups: 092-642-4370

Flowchart of the Outpatient Clinic

About block reception for outpatient visits

The Outpatient Ward at Kyushu University Hospital is divided into East and West Blocks, with the reception desks (for block reception) located on each floor.
At the block reception, reception staff checks patient arrivals, verify their health insurance certificates, confirms completion of consultations, and so on.

The basic patient consultation flow starts at the first visit reception desk or the registration machine on the ground floor of the Outpatient Ward, and then proceeds to consultation at the concerned clinical department via the block reception desk.

Flow of the first visit

Please bring necessary documents such as the consultation reservation paper, consultation information submission document and CD/film, along with your health insurance card.
Kyushu University Hospital may request that a patient provide his/her name (first name/surname) and birthday to prevent mix-ups among patients.

総合案内
  • Receive the first visit reception number.
初診受付
  • Submit necessary documents such as the consultation reservation paper, patient referral document (medical record) and CD/film, along with your health insurance card.
  • Once the reception procedure is complete, receive back the necessary documents such as the consultation reservation paper, consultation information submission document and CD/film, along with your health insurance card.
  • Your Check-in Slips and Patient ID Card are issued. Check these documents.
CD管理室
  • If you are bringing a CD with you, data on the CD will be imported.
    Submit your Check-in Slip and CD.
  • Once the data has been imported, receive back your Check-in Slip and CD.
ブロック受付
  • Submit your Check-in Slip and consultation information submission document to the block reception desk printed on your Check-in Slip.
  • Depending on the clinical department that you are visiting for consultation, you may need to fill out the interview sheet for outpatients.
  • When the Check-in Number printed on the upper right corner of your Check-in Slip is displayed on the consultation announcement display monitor, enter the waiting or consultation room.
診察室
  • Receive the doctor's consultation.
  • You may need to undergo checkup(s) if necessary.
ブロック受付
  • Once consultation has been completed, submit your Check-in Slip.
  • If you have an appointment for your next visit, the reservation paper will be issued. Check this paper.
  • If you need to pay for your current visit, the Check-in Slip stub will be issued. Check this stub.
支払窓口
  • If you need to pay for your current visit, wait in front of the Cashier.
  • When Check-in Number is displayed on the payment display monitor, make your payment at either the Cashier or the Automatic Cashier using your Check-in Slip stub.
院外処方せん受付
  • As a general rule, Kyushu University Hospital fills out-of-hospital prescriptions (by which patients submit prescription filled by Kyushu University Hospital to pharmacies out of the hospital and receive medication at these pharmacies).
    Submit your out-of-hospital prescription. Kyushu University Hospital sends a fax of your out-of-hospital prescription to your choice of pharmacy in advance.