Patient Responsibility For Patients

Patient Responsibility

During Your Hospital Stay

Treatment is very important, so follow the directions of your doctor and nurse.
Please do not bother the other patients in your room.
Acts of violence, abusive language,　threat and sexual harassment against other patients and hospital staff are prohibited.
As a rule, lights are turned off at 9:00 pm.
You cannot smoke or drink alcohol while you are in the hospital.
You can only leave the hospital while you are staying if your doctor says that it’s okay. Please fill out a special form if you want to leave for a short time. Please tell a nurse when you leave and when you come back.
Every time you leave the hospital ward (for example: going for a walk, to the shop or hairdresser, or to see a visitor)please tell the nurse. Make sure to tell the nurse if you want to leave at night, between 9:00 pm and 6:00 am. If the doctor or nurse thinks you are missing, they will look for you and contact your family.
We understand that there are many inconveniences for you when staying in the hospital. Please talk to the doctor or nurse if you have any trouble.

The use of valuables such as a mobile phone or PC

  • Please set your mobile phone to silent mode and refrain from talking in a share room (4-person room).
  • Please make calls in the dayroom. If you are unable to move from your bed for treatment or examination and wish to make a mobile phone call, please ask the nurse.
  • Please use equipment that emits radio waves in accordance with the rules of the hospital.
  • Please handle and manage your valuables by yourself. In the case of damage due to inadequate management, the hospital is not responsible for your valuables.

 

Smoking and Drinking alcohol

Smoking (including electronic cigarettes) and drinking alcohol are prohibited during hospitalization.
*The entire Hospital Campus (Maidashi area) is completely non-smoking (including electronic cigarettes.)

Theft Prevention

  • Beware of theft since many people come and go in the hospital.
  • Do not carry large amounts of cash, precious items such as jewelry in order to avoid theft.
  • Be sure to lock cash, valuables and TV-card in the safety box installed in the patient’s room.
  • Always have the safety box key with you.
  • In case of theft occurrences, the hospital take no responsibility for the outcome.

 

Prohibited Acts in the Hospital

Mutual trust between the patients and the medical institution is important for safe and high quality medical treatment. Therefore, if there is an activity that interferes with medical services and interrupts other patients described below, our hospital may refuse medical care or may request leaving the hospital. In addition, when the safety of patients and staff is threatened, we may call police. For security management, we always operate security camera, but we do not use recorded data except the purpose of crime prevention (for cooperation to the police).

Prohibited Acts in the Hospital

  • Smoking (including electronic cigarette)/Drinking alcohol
  • Violence, abusive act, intimidation act and other nuisance acts against other patients and staff
  • Property damage act in the hospital
  • Compulsory act against staff such as document preparation and persistent request for meeting with visitors
  • Act of distributing documents in the hospital or act of trying to distribute documents
  • Act of disturbing smooth medical care and duties such as act of binding the staff for a long time

 

Disaster Response

In the case you experience a fire or disaster and need to evacuate during hospitalization, wear shoes, cover your head with a blanket, and follow the staff who guide you to help evacuate. Also listen carefully to the in-hospital announcement (both in Japanese and English when a disaster occurs).

Precautions for Evacuation

  • Do not use elevators.
  • Stay calm and do not move alone.
  • If you see or smell smoke, cover your nose and mouth with a towel or cloth and evacuate in low posture.
  • Do not return to the place where you were even if you notice that you forgot something during evacuation.
  • Especially on the stairs you need to be careful not to fall down together with other people.

 

Other Things to Remember

Simultaneous In-hospital Announcement


the emergency exit
Depending on the medical care circumstance, we may broadcast simultaneous announcement in the hospital at any time of the day and night (24 hours system). Particularly we appreciate your understanding about Harry Call (emergency call) during nighttime.

･Harry Call 
‘Dr. Harry, Dr. Harry. Please come to the 〇 floor of the 〇 ward.’

･Hospital Heliport 
‘A medivac copter for emergency patient transportation is landing on the main hospital heliport soon.’

･End of Visiting Hours
 ‘It’s 8:00 p.m. now. Today’s visiting hours will be ending as of 8:00 p.m.’
(Currently off the air）
*Other simultaneous in-hospital announcement may be broadcast when judged by the director of the hospital.

Suggestion Box

The ‘patient suggestion box’ addressed to the hospital director is placed at the general reception on the Outpatient Ward 1F, the elevator hall on the North Ward 1F, the lounges from 5F to 11F of the North and South Ward, and on the West Wing 1F & 2F. If you have any comments or requests, please post it into the box. We will put up the response at the same place of the suggestion box. Please write detailed information such as time and date, place, name of your clinical department when posting the comments.

Others

If you have any concerns, feel free to ask doctors or nurses.
  • We strongly refuse to receive tips from the patient in any case.
  • There is a smoke extraction window installed in the patient’s room, but do not touch it (An alarm may go off).
  • If you notice any suspicious individuals or items, please contact the hospital staff immediately.