Your room
Accommodation
- Standard accommodation is a share room for maximum of 4 patients. Cabinet, Pre-paid card operated TV & compact fridge and over-bed table etc.
**Please use earphone when watching TV. (No rentals available, otherwise they can be purchased at convenience store/kiosk in the hospital. Single room uses are not required to use these devices.) No TV to be watched, as we turn off the lights at 9:00 p.m. Please mind others sharing a room with you.
- TV cards are available from the TV-card vending machines located in the day room on the 3F of the North Ward & lounge rooms on the 4F to 11F of the South Ward.
- TV-card operated washing machines & dryers are available. Please use the same card for TV.
- TV-card operated internet is available in the day room on 6th, 8th, and 10th floor. Please use the same card for TV.
**The hospital has in-house free broadcasting information for “Hospitalization guide”, “Facility guide”,“Exercise for muscle weakness of legs and hips”, and “Prevention of falling down”
Meals
- According to the instructions of your doctor, meals (standard diet, children’s diet,
special diet (diabetes diet, kidney disease diet, etc.)) that are appropriate for your medical condition will be prepared so please refrain from any food or beverage other than your hospital meals.
- Please inform your doctor when you have difficulty swallowing food in side dishes because of its form or solidity.
- In the case you do not get to eat your meal until we clear up your trays, your meal will be disposed for prevention against food poisoning.
- Please refrain from bringing in your own food.
- Your meals will be delivered to the dayroom but it is also possible to deliver them to your room.
- Please use the tea server in the day room.
- After you finish your meal, please return the tray to the cart in the ward. If necessary, we will come to your room and collect them. Do not put anything on the tray other than what the hospital provided.
- As for the standard meal (e.g. rice), you can select food from the menu. The menu and how to apply are on the notice board in the day room. If you want to make an application, please apply by 1:30 p.m. of the previous day.
- We may ask you to stop eating for treatments or tests, or wait until tests are completed. Please follow the instructions of your doctor or nurse.
【Breakfast】Around 8:00 a.m. 【Lunch】Around 12:00 p.m. 【Dinner】Around 6:00 p.m.
Please inform your doctor or nurse about your meal cancelation by the closing time.
Even if you refuse to eat upon your convenience, your meal fee will still be charged.
Please refer to the closing time for the meals shown below.
Considerations regarding meals
About the ingredients
- We safely prepare and provide meals with specific allergens removed, based on individual allergy requirements.
- We offer dishes that do not use patient-specified ingredients such as pork, eggs, and alcohol.
- However, we do not provide halal foods.
Tableware, cooking utensils, etc.
- Tableware and cooking utensils are washed and used.
- Cooking appliances such as ovens are shared.
About Infant Formula and Follow-Up Formula
- The formula used at our hospital is not Halal-certified.
- For more details, please refer to the PDF below.
Hospital Care and Treatment
One doctor will be in charge of your treatment, but other doctors will be helping him or her.
When your main doctor is not there (at night, holidays, etc.) another doctor will be in charge.
If there is anything you do not understand about your treatment and care, feel free to ask the doctor or nurse to explain it to you.
Nurses will change 2times a day.
NST (Nutrition Support Team) will be making sure you get the healthy food you need during your hospital stay.
Going out and overnight stay outside the hospital
- Going out or an overnight stay require the permission from your doctor. Please fill in the required information on the established form. Also tell the nurse when you go out or stay overnight, and when you come back to the ward.
- Inform the nurse when you leave the hospital ward (even for walking, shops, barbers/beauty salons, meeting with visitors, etc.) in addition to going outside the hospital or staying overnight.
- If you visit different medical institutions other than Kyushu University Hospital while you are out or staying at home during hospitalization, make sure to inform our hospital ward about that. Additionally, be sure to inform the medical institution that ‘you are being hospitalized at Kyushu University Hospital’ when receiving a medical examination there. Please be aware that the cost of a medical examination at another hospital during the hospitalization period at Kyushu University Hospital may not be covered by the insurance and the entire cost may be at your own expense.
If we cannot figure out where you are, doctor or nurse may search for you or contact your family.
Therefore we need your cooperation mentioned above.
Attendants
As a rule, you don’t need an attendant (someone to stay with you). However, depending on your condition, a family member can stay with you if the doctor says that it is okay.
In that case, please carry In-hospital family care permission procedure in the Inpatient Ward.
You may not have a private nurse that you pay for staying with you.
Stat Call (or “Hurry Call”)
There is an in-hospital emergency system at this hospital. Sometimes you might hear “Hurry sensei, hurry sensei, shikyu ○○ made kite kudasai.”
This means a doctor is being called for an emergency. This is a 24 hours system, so please understand that you may hear it at night too.